Effective Date: 12/19/2025

Last Updated: 12/19/2025

At JIVA Agency ("we," "us," "our"), we are committed to protecting the privacy and security of our website visitors ("you," "your"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (the "Site"). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information You Provide

Name, email address, phone number, and company name when you fill out forms on our Site (e.g., contact forms or consultation requests).

Payment information when purchasing services, if applicable.

1.2 Automatically Collected Information

Device Information: IP address, browser type, operating system, and device type.

Usage Data: Pages visited, time spent on the Site, links clicked, and referring URLs.

Cookies and Tracking Technologies: We use cookies and similar tools to enhance your browsing experience and collect information about how you interact with our Site.

2. How We Use Your Information

We use the information collected for the following purposes:

To respond to your inquiries and provide services.

To improve our website, services, and user experience.

To send marketing communications, if you’ve opted in.

To analyze website traffic and performance.

To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist us with website hosting, analytics, payment processing, and email marketing.

Legal Authorities: If required by law or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale of our business.

4. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences and enhance your experience.

Track usage and performance through analytics tools like Google Analytics.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain features of our Site.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access, correct, or delete your personal data.

Object to or restrict data processing.

Opt out of receiving marketing communications.

File a complaint with your local data protection authority.

To exercise these rights, please contact us at radhika@jivaagency.com.

7. Security of Your Information

We implement industry-standard security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page with an updated "Last Updated" date.